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Canceling aol service
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Question Canceling aol service - 03-20-2006, 07:32 PM

ok well we just got cox at our house finally and need to get rid of aol. i've heard its hell on earth to try an cancel and that they always to keep you for life. I am currently trying to cancel my aol through the phone. i did know where to put this so i put it here. have you guys ever been cursed with using aol and how,if, have you canceled this god awful joke for an internet provider.


As long as darkness flows through my veins, I will never cease, As long as my dreams still haunt me, I will never show mercy, and as long as evil lives I will never die.....

  
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Default 03-20-2006, 07:35 PM

I haven't had aol before, but I imagine like many ISP's, you just have to call their automated thing and push the number for cancelation and your done, not that hard.
  
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Default 03-20-2006, 07:58 PM

welcome to the 21st century
  
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Default 03-20-2006, 08:12 PM

but they will send u free 6 months of it every month.....they still do it and its been 7 years
  
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Default 03-20-2006, 08:16 PM

They send that to like everyone, not every month though.
  
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Default 03-20-2006, 08:41 PM

Before i had cable, i subscribed with aol for the 1000 free hours or something like that. After 950+ hours accumulated, i decided to cancel AOL before they start to charge my account. So i went ahead and call the customer service to cancel (you can't just punch in # to cancel your service). I think the dude on the line was some kind of an Indian or Mid-Eastern person. I could barely make out what he was saying. i said i wanted to cancel aol because i have cable already. he replies by saying, "ohhh, you got cable, huh? well, we can hook you up with aol broadband." well i was think like wtf i need aol broadband when i already have cable service. He kept on trying to convince me to stay. I felt kinda bad to cancel for some quite of time. he said that the first month is free so i decided to stay and cancel next month or so. After the call, i felt that i should have just swear him off and say i just want to cancel damn it. Same thing happen the next month, the customer service dude tried to persuade me to stay for another month. This time, i said no way dude, i ain't falling for this again. This went on for some quite of time. He finally let me cancel :). in conclusion, it was a B!tch to cancel AOL free service.
  
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Default 03-20-2006, 10:12 PM

Their customer service is trained to offer you another month for free. You just have to be very stern and bold. No need to be rude, these people are only doing their job.
  
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Default 03-20-2006, 10:23 PM

There are always 2 ways to do things: the civil, calm, "Yes I'm quite sure I'd like to cancel my subscription, but thanks for offering." or the ,as I like to call it, The Act A Damn Fool Way. Well you have to admit some people will not let it die. Those people provide an easy way to let out all your anger and eventually get something you want out of it.

Can I get an "Amen"?
  
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Default 03-21-2006, 01:53 AM

AMEN. i canceled it took like 30minutes on the phone. the person kept lying saying "oh cox doesn't have all the services and pop-up blockers and shit like that ect." i was like, um...yeah they do. and ofcourse they offered free months of service. They have horrible customer service when it comes to canceling lol.


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Default 03-21-2006, 09:03 AM

Of course they do. Look at it this way, would you make it easy and convenient if your boss was firing you? Same thing.
  
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Default 03-21-2006, 10:04 PM

i know i tried to cancel AOL and they gave me shit so i just unplugged my dial up cable and pluged in my model and eventually they stoped billing and calling.
  
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Default 03-21-2006, 10:13 PM

"eventually they stopped billing" wait wait wait wait wait oh hell no if you say you paid those bills i'm afraid i'll have to beat the hell out of you
  
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Default 03-21-2006, 10:48 PM

ummm no i dident pay them any thing, im not stupid. I just ignored them
  
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Default 03-21-2006, 10:56 PM

That-A-Boy
  
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Default 03-22-2006, 02:04 AM

Good Job gettign rid of AOL now you can experience the internet, lol had AOL when it was semi decent around 1997-1998
  
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Default 03-22-2006, 03:06 AM

i never used AOL..its on my comp but i hate it, it made my comp slow
AOL is a curse a computer curse just destroy it find the aol folder and delete it


  
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Default 03-22-2006, 03:17 AM

If only it were that easy If only it were that easy

Additional Comment:
To think this is my 600th post o well go me (revolver snap)

Last edited by Crimson_Brilliance010; 03-22-2006 at 03:17 AM. Reason: [Automerged Doublepost]
  
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