| Before i had cable, i subscribed with aol for the 1000 free hours or something like that. After 950+ hours accumulated, i decided to cancel AOL before they start to charge my account. So i went ahead and call the customer service to cancel (you can't just punch in # to cancel your service). I think the dude on the line was some kind of an Indian or Mid-Eastern person. I could barely make out what he was saying. i said i wanted to cancel aol because i have cable already. he replies by saying, "ohhh, you got cable, huh? well, we can hook you up with aol broadband." well i was think like wtf i need aol broadband when i already have cable service. He kept on trying to convince me to stay. I felt kinda bad to cancel for some quite of time. he said that the first month is free so i decided to stay and cancel next month or so. After the call, i felt that i should have just swear him off and say i just want to cancel damn it. Same thing happen the next month, the customer service dude tried to persuade me to stay for another month. This time, i said no way dude, i ain't falling for this again. This went on for some quite of time. He finally let me cancel :). in conclusion, it was a B!tch to cancel AOL free service. |